Picture People
Picture People Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Picture People has 1.8 star rating based on 232 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Never come back, Unprofessional, I usually love picture people.
Cons: Customer service, Customer services, False promise.Recent recommendations regarding this business are as follows: "This location no", "Refund an return pics", "Don’t go.", "Don’t bother to make an appointment or even come to this place.", "ask for an experienced photographer".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Picture People has 1.8 star rating based on 232 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Never come back, Unprofessional, I usually love picture people.
Cons: Customer service, Customer services, False promise.Recent recommendations regarding this business are as follows: "This location no", "Refund an return pics", "Don’t go.", "Don’t bother to make an appointment or even come to this place.", "ask for an experienced photographer".
Most users want Picture People to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Haledon, New JerseyBad costumer service
Hello, the reason for trying to communicate is because this day I felt very bad with the service, I felt despised, discriminated against with the treatment I received from the Lady who attended to me, I arrived at the place and she had a person who looked like her friend, While she was taking photos of my baby she was talking to other person, it was uncomfortable, she scolded my mother because she thought she was taking photos from my cell phone which was not true and my mother is a 60 year old woman who suffers from anxiety and she did this in front of her friend, in the end I verified it since the other person bought from the person who take the pictures Wetzel Pretzel and a drink and then she asked to use the bathroom of picture people something that a normal client would not be allowed, all during my photo session, first she choose the theme of the photos, I informed her that I wanted the Easter theme, for which she chose the background without consulting me. My baby is 9 months old.
That day, he turned 9 months He started crawling. He did it towards her and tried to touch the camera.
which she scolded him saying no no no the camera my baby got scared and didn't smile anymore even though she tried to do everything possible then with the pictures the quality send in the email put the watermark of picture people in one of the eggs of the theme this is unbelievable, I think Im the corner but in the egg, I bought another sheet of 8 wallets I ask for she to cut if was possible she said no, also I ask for more brightness and was also a no, please I need someone to help me Im a costumer for many years and this experience is unacceptable and uncomfortable. Thank you
User's recommendation: This location no
Unprofessionalism
Preferred solution: Apology
They're charging me for retakes
Preferred solution: I want to do retakes
Unhappy rude service pictures not professional
First of all, I went there, and I stood for like almost 2 hours to be told when I ask how much longer all about 45 more minutes theyre picking pictures then they had to decide they ask that I have an appointment I said no I called and they said would you speak to Orrante no but I called and he said I had till 720 thats when you close. I was here at 5 oclock again they H other than they put me down as the last appointment there none of my pictures look professional at all and I never get my grandson so Ill never get those memories back so I pay for the pictures but Im not happy so I think I was just like a full refund and give the pictures back.
Preferred solution: Price reduction
User's recommendation: Refund an return pics
Terrible photo session
User's recommendation: Don’t go.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Livingston, New JerseyRefund of session fee
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Elk Grove, CaliforniaPackage
Preferred solution: Deliver product or service ordered
User's recommendation: Highly recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bhopal, Madhya PradeshMy Instagram account is not open
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaPoor lighting in photos
Preferred solution: photos retouched
User's recommendation: ask for an experienced photographer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orland Park, IllinoisWait time is horrible!
- Never come back
- False promise
- Customer services
Preferred solution: Price reduction
User's recommendation: Don’t bother to make an appointment or even come to this place.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor lighting
no contact from company
- Digital backgrounds
- Poorly trained photographers & poor customer service
Preferred solution: photos retouched for lighting issues
User's recommendation: ask for an experienced photographer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaPoor lighting
User's recommendation: ask for experienced photographer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | South Lake Tahoe, CaliforniaHas issues with lightening quality
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jacksonville, FloridaRefund
- Nice photographer
- False promise
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Waukesha, WisconsinHorrible experience
- Same day pictures
- Bad service
- Unprofessional
Preferred solution: Price reduction
Missing pictures
Preferred solution: I would like the entire album we shopped that day. We paid extra for touching up pictures and our pictures were not touched up
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Why wouldn’t an email of pics have a watermark on them to prevent illegal reproduction? Also you are disgusting for claiming discrimination.
There absolutely wasn’t any. You sound like a horrible person.