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Picture People - Unsatisfied customer!!!

Not satisfied with my portraits & ive tried contacting Pucture Oeipmw atjeast 10 times wit no call back.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 1 day ago.
1.2
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Staff
Value for money
#1419721
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I took my children to take Christmas photos. There was no one out front for 15 minute. When a lady finally came to the front she wasn’t friendly. She just checked me in. She took us to the back and took very good photos of my children. Afterwards I waited for my...
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Company wrote 0 private or public responses to the review from 2 days ago.
1.0
#1419481
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Picture People - Concerns about photo session

Picture People - Concerns about photo session
I purchased a groupon that said I would get a 3 image portrait and I didn’t receive it
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 03.
#1413753
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I have been going to your studio for 10 years. I’m beyond disappointed with the service we received after our photos were taken. Not to mention I am above and beyond disavowing the quality of the pictures that I was given. We were the first appointment of the day. The...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 02.
1.4
#1413276
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Picture People - Re-order from old session

The phone number is incorrect I would like to re order more prints from a previous session
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 15.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1400990
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I’ve used picture people for years but today was horrible. Photo prints were poor blurry quality, photos looked very generic... like I could’ve taken them at home with a white sheet for a background. Photographer didn’t point out obvious posing problems (foot stuck I...
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Company wrote 0 public responses to the review from Oct 28.
Anonymous
Anonymous

Why would anyone waste money on posed photographs these days with all of the equipment available at your fingertips ? They're not going to put me on the dollar bill, I'm not p...

1.8
#1390277
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My wife and I had two sessions recently: one for our 2-year-old daughter's birthday, themed Minnie Mouse and a second for our maternity pictures for our upcoming birth. Both sessions turned oit disappointing. First, Picture People no longer honors the way in which it...
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Company wrote 0 private or public responses to the review from Oct 15.
1.8
#1381967
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Good evening , I want someone to contact me to discuss my experience. I arrived at BuyBuy Dallas 15min late for my photo -session and I was told by the manager she couldn’t see me unless the 3:45PM did not arrive. I waiting patiently than at 3:30PM she told me Frisco...
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Company wrote 0 public responses to the review from Oct 07.
#1375761
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Did a session for my daughter 5th birthday. studio located on Preston Road inside Buy Buy Baby store .Photographer Ashley was good and have very patience. She made my daughter feel very very comfortable and was enjoying her photo shoot. But after the photo shoot was...
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Company wrote 0 private or public responses to the review from Oct 05.
1.3
I liked
  • I liked previous management that they had good benefits
  • Quality of some of the framed pictures in the past
I didn't like
  • I will never visit if no membership benefits to customer
  • Lack of forthright pricing on web or locations
#1374412
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Contact Picture People

Mailing Address:
Picture People
1155 Kas Drive Suite 180
Richardson, Texas 75082
United States
Phone:
(972) 265-7600
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Picture People - YOU NEED MORE STAFF IN GEORGIA

You are severely understaffed in all of your georgia loctaions also your customer servise number doesnt work and there is no HR. So when the next bad thing happens idk how the rest of your stores will stay open.
Company wrote 0 private or public responses to the review from Oct 05.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1373910
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