waited 4 hours and left with no pictures. manager was rude and employees used profanity... BAD EXPERIENCE!! THE GUY TOLD ME HE WOULD GIVE ME A CD FOR FREE AND WHEN I WENT THE NEXT WEEK HE TOLD ME HE NEVER SAID THAT... WHICH IS A COMPLETE LIE.... I CALLED THE MANAGER...Read more
I didn't like
I had a 12:15 appt on sunday 12/17/2017. When i checked in at 12:00 the young man at the counter handed me a sheet to fill out. He then said he couldnt find my booked appt. His manager came over took the sheet from me a scoled me for filling it out myself and said for...Read more
I had an appointment at 3:50pm today! Got there early around 3pm. Was not seen until 530pm to take photos. Our photographer Lorenzo was great! We then had to wait to see our photos to choose. We did not get to view them until 8:15pm!!!!! Once we picked our photos we...Read more
Picture People - Horrible experience
Photographer was rushing and rushing, finished in 15 min. and gave 21 digital photos. My mobile can take better photos. I was really disappointed. If they can not improve their service, they should stop it. JCPENNEY portrait service is really bad. We can take better photos at home. I would never recommend their service to my family and friends.
Picture People - Customer service
Employees including management needs retraining to be friendly and approchable. They give people attitude when they are asked simple questions.
Picture People - Horrible Pictures
I took my 7 year old brother to get our pictures done. Our photographer didn’t tell us how to pose or give us ideas. Since we did them together (not individually) I didn’t know he wasn’t smiling. The photographer never addressed the fact he wasn’t smiling and was making a weird face. Waste of money.
Picture People - HORRIBLE, NEVER EVER DO PHOTOS IN RANCHO CUCAMONGA STORE
We waited more than an hour for a scheduled, simply shoot, told to come back in an hour to view. Now, two hours AFTER the time we we told to return, we are STILL WAITING. They are RUDE and intentional LIARS. No ethics, no respect.
We had family photos and taken and five generation photos at Arden Mall in Sacramento inside of Sears at the Picture People she would not let us pick the background for our family photo only for the five generation photo. Even though I told her that the men all had...Read more
- Our five generation picture as we got to choose the background
I didn't like
- Our family photo as we did not get to choose the background
The longer story: prepped for a week for this photo of my 13-year old twins. New clothes. Hair styled right before the photo appointment. And generally just corralling two teenagers to something they didn't necessarily want to do. Get there: lots of waiting. The...Read more
My family and I had pictures taken at People Picture using a website coupon. We were so delighted with the customer services, the pictures, and the price. The last time we went to JP and our experience there was so awful, no mentioning the price, astronomic even with...Read more
I had an appointment with picture people and was told I would still have to wait an hour, after one hour passed I was then told it would be another hour. There was no manager on duty to talk with. The place was barely being run at all. Saturday afternoon during the...Read more
I was living my life and in a class with my children. I have a appointment this evening. I understand they need to confirm but they were hounding me. The first call came at 10:20 am with a voicemail. I was in a class room with my kids so i did not call back right away....Read more
I have been to other Picture People locations, and my experiences have been great. This location however falls under the other end of the spectrum. Basically we had an appointment, and we showed up a few minutes earlier. We checked in with the sales associate behind...Read more
I went to the Picture People in Roosevelt Fields Mall in NY and it was the worst picture experience I ever had. The photographer did not capture great pictures. We were not given the option of using props and when props were used, it was only the chimney with my baby...Read more
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