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My wife and I had two sessions recently: one for our 2-year-old daughter's birthday, themed Minnie Mouse and a second for our maternity pictures for our upcoming birth. Both sessions turned oit disappointing. First, Picture People no longer honors the way in which it...
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1.8
#1381967
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Good evening , I want someone to contact me to discuss my experience. I arrived at BuyBuy Dallas 15min late for my photo -session and I was told by the manager she couldn’t see me unless the 3:45PM did not arrive. I waiting patiently than at 3:30PM she told me Frisco...
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#1375761
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Did a session for my daughter 5th birthday. studio located on Preston Road inside Buy Buy Baby store .Photographer Ashley was good and have very patience. She made my daughter feel very very comfortable and was enjoying her photo shoot. But after the photo shoot was...
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1.3
I liked
  • I liked previous management that they had good benefits
  • Quality of some of the framed pictures in the past
I didn't like
  • Lack of forthright pricing on web or locations
  • I will never visit if no membership benefits to customer
#1374412
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Picture People - YOU NEED MORE STAFF IN GEORGIA

You are severely understaffed in all of your georgia loctaions also your customer servise number doesnt work and there is no HR. So when the next bad thing happens idk how the rest of your stores will stay open.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1373910
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A Rep at Picture People told me I could come back the following week after I had pictures taken to pick up my framed photos. However they are closed and no one is answering the phones. I want my pictures!!!! The Picture People location is in the Dulles Town Center in...
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#1372347
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Picture People - Gift card

I was gifted a gift card and the company closed 3 weeks later. Id like the money for the gift card
#1369636
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Picture People - Horrible

Got 2 pics and payed extra so i could get moe pics and wen i went bak 2 get my other pics they were closed
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1349662
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Picture People - The closing of stores

The store closed before my membership expired. I was owed a free session and some free photos based on the terms of the membership and the amount of purchases that I had made during the year.
2.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1343493
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Picture People - I want my money back

I and my family took pictures and paid $750 for membership and the next week, the company closed down. I want my money back, Please. And there's been no way to reach them.
1.0
Details
Customer service
Product or Service Quality
#1338325
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Contact Picture People

Mailing Address:
Picture People
1155 Kas Drive Suite 180
Richardson, Texas 75082
United States
Phone:
(972) 265-7600
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Hi I need a release form so that I can have an old photo copy. This photo is of our mother who passed away and I really need the release to copy that another picture
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Anonymous
Anonymous

Please email me. Samaliciousness@aol.com

Anonymous
Anonymous

They wont give you the release unless you buy one of the digital packages. The cheapest digital package is $75. I wish I had better news for you. You might have lucky trying t...

#1336720
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