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I was at the Mayfair mall location in Wisconsin last mother's day. I took my babies to take his second birthday shoot. Once we done I asked for a particular frame and was told it's not in stock but waiting to receive more orders the next day and I will be called. I...
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2.3
#1328873
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So I got a coupon in my e-mail staying they reopened and we want to keep our customers and gave a free coupon for 5 prints. I called scheduled and asked any other promotions running at this time? The employee on the phone said yes $9.99 for a digital cd of all the...
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1.3
#1324730
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Picture People - Cant order pictures i paid for

I payed for a package were i can order my picture anytime and i just took my pictures in march and was going to order this month now i cannot cause there closedI need to return a package and i was going to order pictures this month i paid money for this
#1312138
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This was my fourth time purchasing a portrait rewards club membership. Unfortunately, I was only able to use two of the rewards before the store closed. These first two rewards are small rewards, and I had this planned to receive the free CD with digital images for my...
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3.0
#1312062
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Picture People - Where are my photos

My my children took photos at the Picture People in Sacramento California I paid for the CD left because I did not pick it up that day came back the next day and they were permanently closed down. How will I get my CD that I purchased?
1.9
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
Website
#1311034
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I recently had bought the memship with picture people in feb/March I was not informed that my local picture people would be closing for good I know am out the price for the member was a true valued customer to your corporation I have spent a lot of money for both my...
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1.0
Colonie, New York
#1305711
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Picture People - Pissed I did not get my pictures

I paid to be able to get my pictures online for my 1 yr old and also paid for a cd for my family portraits that does not work picture people took some amazing pictures that I would love to have why is no one calling or emailing me back I'm super pissed I was suppose to give them out at the family reunion SMH
5.0
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Value for money
#1303403
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Picture People - Never received a product I purchased

I purchased a canopy and I never received it they told me to order one and once it comes in they would call me. They called me and I went to pick it up they told me that they had already sold my canvas I paid from now the location is closed how do I get my canvas or money back.
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1300136
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I bought pictures way back in 4/2018 and as of today 7/2018 I have yet been able to view my pictures online and request to order more. And I have called the Katy Tx location in buybuy baby store to speak with the manager and get some type of resolution and as of today...
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2.9
#1298479
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Contact Picture People

Mailing Address:
Picture People
1155 Kas Drive Suite 180
Richardson, Texas 75082
United States
Phone:
(972) 265-7600
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Picture People - Paid for package plus website to buy additional poses

I have called the store in Katy Tx over six times and I get the same response but now I see they website has been under construction for over 3 months now and I have yet been able to pull up my picture online. So now I want a refund since I’m not getting no help nor resolution please contact me at Samathadavis@gmail.com
2.7
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1298474
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