Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
0 comments

I purchased a package for $150 online before my session Monday.I was told when I got to the studio in the Staten Island Mall.

It could not be honored. I emailed picture people to refund my money asap and I still have not received it. I was forced to purchase another package when I got to the studio. Also, the staff was very unprofessional.

I had an appointment for 11:40 AM. I arrived at 11:30 AM. I was taken at 12:00 PM and did not get out until 1:00 PM. Forcing me to miss my other appointment.

I still did not get my money back and if I don't I am calling consumer affairs because there is also no physical telephone number to reach a person to talk to.I e-mailed them with no response.

Review about: Picture People Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Unprofessionalism.

Had an Experience with Picture People?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like